Shipping policy
We strive to deliver your order safely and on time.
Order Processing
- All orders are processed within 1–2 working days
- Orders placed on weekends or public holidays will be processed on the next working day
Shipping Timelines
- Delivery typically takes 3–7 working days depending on your location
- Remote areas may experience slight delays
Shipping Charges
- Shipping charges (if applicable) will be displayed at checkout
- Any promotional free shipping offers will be clearly communicated
Order Tracking
- Once your order is shipped, you will receive a tracking link via SMS or email
Delivery Issues
If you face any issues with delivery:
- Delayed shipment
- Lost package
- Incorrect address
Please reach out to our support team with your Order ID, and we’ll assist you promptly.